is not the first resolution read, in which ENDESA is punished for breach of art. 6.1 of the Data Protection Act (process data from him without his consent), due to lack of diligence in verifying the person engaging the services.
In this case, the buyer of a newly built housing found that, unbeknownst to him had been recruited to its name the power and started loading it bills in your bank account. When applying for the contract to ENDESA as a holder of service was provided with a document which contained, under its name, a firm that had nothing to do with your ID. The victim reported to the electricity and housing developer, assuming that the latter had provided all data to the first.
Contracts "express" with companies in regulated industries often lead to situations of this kind, which can become a nightmare due to poor performance of its customer services.
annul contracted services or supply in housing owned by a different person who is actually living there, making the ID card and holder data: tenant, family, ex-partner ... In most cases, there is no criminal activities and recruitment made no major consequences. However, stand a moment to think about the gravity of the situation: The resolution that we discussed, there was a contract signed by a third party posing as the homeowner!
As a consumer and, you have the option to report to the English Agency Data Protection to curb these abuses. In this case, the complaint has resulted in € 30,000 fine for ENDESA and € 60,101.21 for the company that sells the home. Here are the full text of the resolution.
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